This survey is designed for statistical analysis in Graduate student English class research exercise and to examine the relationship between student satisfaction with Southern Illinois University (SIU) and some demographic characteristics. The main purpose of this research is to survey the overall opinion of SIU students and to find out the difference between international and American students on satisfaction issues about excellence areas of SIU, the value of an SIU degree, satisfaction with SIU, and recommend SIU.
The survey was administered in the SIU December 2006. The participants were 30 students from student center, recreation center, and dormitory that studying department/college includes literature art, social sciences, engineer, CESL, undecided, business, technology, and mess communication. In addition, the class distributions are various that include 3.3% freshmen, 6.6% sophomore, 36% junior, 23.3% senior, and 20% graduate students. About the gender distribution of participants, 30% are female and 70% are male. Regard nationality of survey, the one–thirds of participants are international students and others are American students.
This section discuss about the result of survey. At first, will discussing overall opinion on each issue. Then discuss the difference between international and American students.
In overall opinions about most important on excellence areas of SIU, 45% students thought Teaching is most important on excellence area. 31% students prefer cost and 20% students said that reputation of SIU. Only 4% students choose facilities for most important. Meanwhile, use score analysis method (1as 9 points, 2 as6 points, 3 as 3points and 4 as 1 point) to fine out, which is most important among four chooses. The ranking is the same (Teaching: 181, Facilities: 10,Cost: 136,Reputation: 116). However, we found out the significant different between international and American students about this issue. American students think that teaching is most important on excellence areas of SIU, second is reputation, and third is cost. In contract, international student said that most important is cost, next is teaching, after next is reputation, final is facilities. I think the cause is American school tuition. Most international students are come from developing countries so the cost influence their choose.
Regard to estimate the value of an SIU degree for getting job. In overall, 30% students agree very helpful and 60% agree somewhat helpful. As a whole, most students think that is helpful. Indeed, the agree degree of international students is lower than American student. 35% American students said very help and 55% said somewhat helpful. Conversely, international student only 20% think that it is very helpful. I think the reason is that most international student will go back their country and looking for job.
In satisfaction with SIU, most students are satisfying with SIU. To illustrate, 13% students agree very satisfied and 70% agree somewhat satisfied. Although most part of a whole satisfied, American students are higher than international students. No international students agree very satisfied, 80% students agree somewhat satisfied. On the contrary, American students have 20% prefer very satisfied and 65% said somewhat satisfied. I think that cause of different is American values and assumptions. The American values of independence and self-reliance are reflected in the university. Foreign students often fell frustrated and confused, lonely, isolated and misunderstood.
The final issues on recommend SIU, 90% student recommend SIU to others and 10% student do not. American students still significant difference with international students in this issue. American students have 95% prefer recommend, but 80% international students recommend SIU. The reason of different is that the satisfaction with SIU of American students is higher than foreign students because of more satisfaction more recommend.
In conclusion, overall students are satisfied with SIU in the value of an SIU degree and they will recommend SIU to others. In the mean time, teaching is most important in excellence areas of SIU. Second important is cost, after that is reputation and last one is facility. In addition, international student think that the most important in excellence areas of SIU is cost. On the other hand, there have significant difference between international and American students. As a whole, American student are higher than international students in the value of an SIU degree, satisfaction with SIU, and recommend SIU.
The survey was administered in the SIU December 2006. The participants were 30 students from student center, recreation center, and dormitory that studying department/college includes literature art, social sciences, engineer, CESL, undecided, business, technology, and mess communication. In addition, the class distributions are various that include 3.3% freshmen, 6.6% sophomore, 36% junior, 23.3% senior, and 20% graduate students. About the gender distribution of participants, 30% are female and 70% are male. Regard nationality of survey, the one–thirds of participants are international students and others are American students.
This section discuss about the result of survey. At first, will discussing overall opinion on each issue. Then discuss the difference between international and American students.
In overall opinions about most important on excellence areas of SIU, 45% students thought Teaching is most important on excellence area. 31% students prefer cost and 20% students said that reputation of SIU. Only 4% students choose facilities for most important. Meanwhile, use score analysis method (1as 9 points, 2 as6 points, 3 as 3points and 4 as 1 point) to fine out, which is most important among four chooses. The ranking is the same (Teaching: 181, Facilities: 10,Cost: 136,Reputation: 116). However, we found out the significant different between international and American students about this issue. American students think that teaching is most important on excellence areas of SIU, second is reputation, and third is cost. In contract, international student said that most important is cost, next is teaching, after next is reputation, final is facilities. I think the cause is American school tuition. Most international students are come from developing countries so the cost influence their choose.
Regard to estimate the value of an SIU degree for getting job. In overall, 30% students agree very helpful and 60% agree somewhat helpful. As a whole, most students think that is helpful. Indeed, the agree degree of international students is lower than American student. 35% American students said very help and 55% said somewhat helpful. Conversely, international student only 20% think that it is very helpful. I think the reason is that most international student will go back their country and looking for job.
In satisfaction with SIU, most students are satisfying with SIU. To illustrate, 13% students agree very satisfied and 70% agree somewhat satisfied. Although most part of a whole satisfied, American students are higher than international students. No international students agree very satisfied, 80% students agree somewhat satisfied. On the contrary, American students have 20% prefer very satisfied and 65% said somewhat satisfied. I think that cause of different is American values and assumptions. The American values of independence and self-reliance are reflected in the university. Foreign students often fell frustrated and confused, lonely, isolated and misunderstood.
The final issues on recommend SIU, 90% student recommend SIU to others and 10% student do not. American students still significant difference with international students in this issue. American students have 95% prefer recommend, but 80% international students recommend SIU. The reason of different is that the satisfaction with SIU of American students is higher than foreign students because of more satisfaction more recommend.
In conclusion, overall students are satisfied with SIU in the value of an SIU degree and they will recommend SIU to others. In the mean time, teaching is most important in excellence areas of SIU. Second important is cost, after that is reputation and last one is facility. In addition, international student think that the most important in excellence areas of SIU is cost. On the other hand, there have significant difference between international and American students. As a whole, American student are higher than international students in the value of an SIU degree, satisfaction with SIU, and recommend SIU.
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